Hear the customers who’d never post online
Most people never leave a public review. Revilicious gives every customer a simple, private way to tell you what they really thought, so you hear the quiet majority, not just the vocal few.
For independent businesses
Most of your customers never leave a review, so the picture you get online is built from a noisy few. Revilicious gives everyone who walks through your door an easy, private way to tell you what they really thought, then turns it into a clear read on what to fix, what to protect and where to focus next.
Better feedback. Better decisions. A stronger, more profitable business.
How it works
Invite feedback when the experience is freshest, with a smart QR code at the counter, the table or the checkout, a link on a receipt, or a follow-up message after a booking or a job. Use a different code for each location, campaign or type of customer, so you always know exactly where every response came from.
A simple “How did we do?” opens a short, friendly set of questions, and Revilicious shapes which ones each customer sees, following what they raise and skipping the rest. A handful of relevant questions, answered in seconds, so people actually finish and you get useful detail instead of a blank form.
Revilicious reads every response and turns it into clear themes, trends and comparisons: what customers value, what needs attention, and whether things are getting better or quietly slipping. Every theme is backed by the ratings and comments behind it, so the raw feedback is always a click away. It’s the kind of insight large chains pay whole teams for.
What you get
Most people never leave a public review. Revilicious gives every customer a simple, private way to tell you what they really thought, so you hear the quiet majority, not just the vocal few.
When something’s going wrong, you find out early and privately, so you can put it right before it costs you customers or turns into a public complaint.
See the themes that come up again and again, read and sorted for you, so you know what actually matters to your customers without wading through every comment yourself.
Everything your customers tell you is stored and processed on Canadian infrastructure, so you can answer the question honestly when someone asks where their words end up.
Praise does more than feel good. It shows you exactly what customers value most, so you know what to defend and never accidentally change the thing that keeps them coming back.
Give every location, campaign or type of customer its own code, and see which experiences shine and which need work, instead of one blurred average hiding the truth.
Track whether service, quality, value or atmosphere is improving or quietly slipping, so you can tell a real change from a one-off and act on it.
People say more when feedback feels private and low-pressure. Revilicious gives them that, so you get the candid, useful truth they’d never say to your face or post in public.
As the Revilicious network grows across Canada, see how your feedback stacks up against similar businesses nearby or in your sector. A fair comparison, not a generic average.
Who it’s for
Revilicious is built for independent businesses that live and die by their reputation: the ones people recommend, return to and tell their friends about. From cafés, bars, restaurants and lodges to gyms, salons, tattoo studios, outfitters, rental shops, contractors and local services, it’s made for owners who care what their customers think but rarely get to hear the half of it. It suits a mountain town with a big visitor season as well as it suits a main street. Whether you run one location or several, Revilicious fits into your day, not the other way around.
We’re launching later in 2026. Get in touch and we’ll tell you the moment it’s ready, and you’ll be first in line to try it.
Be first to knowNot quite a business? Revilicious is also for rinks, venues and events. And we’re proud to sponsor the Fernie Ghostriders.